Conditions d'utilisation
Last updated: 06.10.2026. In case of conflict, the Turkish version prevails.
1. Parties and scope
These Terms of Use govern the relationship between the company operating the pazarics.com website and mobile application (the "Platform"; "Pazarics"), whose details are below, and buyers and sellers using the Platform ("Users").
| destek@pazarics.com |
2. Role of Pazarics
Pazarics is an intermediary service provider under Turkish Law No. 6563 on the Regulation of Electronic Commerce. The seller of a product is the seller operating the respective store, who is responsible for the product's characteristics, legal compliance, delivery, invoicing and after-sales obligations. Pazarics provides listing, messaging, negotiation, request-for-quotation (RFQ), payment intermediation and dispute resolution services.
3. Accounts
- You must be at least 18 and provide accurate information.
- You are responsible for the security of your account and must not share your password.
- Sellers must declare accurate tax and bank details; Pazarics may verify them and may decline applications.
4. Payment and escrow
Payments are collected through licensed payment institutions and banks. The amount paid by the buyer is not transferred to the seller until the order is completed; when the buyer confirms receipt or the dispute window closes, it is credited to the seller's balance minus the Platform commission. Requesting or accepting payment outside the Platform is prohibited.
5. Negotiation, RFQ and group buying
A price and quantity mutually accepted in a negotiation are binding when ordered within the stated validity period. In RFQs, the supplier's price, quantity, lead time and delivery terms form part of the order. In group buys, payments are refunded if the target quantity is not reached in time.
6. Prohibited content and conduct
- Selling counterfeit, stolen, prohibited or export-restricted goods;
- Misleading claims about origin, certification or features;
- Using the Platform for fraud, spam or harassment;
- Unauthorised automated data collection or attempts to disrupt the system.
Pazarics may remove content and suspend or close accounts in such cases.
7. Intellectual property
The Platform's design, software and brand belong to Pazarics. Sellers confirm they hold the rights to the images and texts they upload and allow their use on and in promotion of the Platform. Automatic translations of product content are provided for information.
8. Limitation of liability
Pazarics takes reasonable care to keep the Platform available and error-free. Customs duty, delivery time and exchange-rate information are estimates; final amounts are set by the relevant authorities. Pazarics is not a party to the contract between seller and buyer, but may review disputes and decide on funds held in escrow under buyer protection.
9. Disputes
These terms are governed by Turkish law. Consumers may apply to Consumer Arbitration Committees and Consumer Courts within the monetary limits, and consumers resident abroad retain the mandatory protections of their country of residence. For non-consumer Users, the courts of Istanbul (Central) have jurisdiction.
10. Changes
Pazarics may update these terms; material changes are announced on the Platform. Continued use after an update means acceptance.